Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
We track your current location when you are on line and when you are on trip.
During registration we require several documents like aadhar card, driver’s license, pan card, police verification etc. This information is required for ensuring passengers safety, and to prevent fraud. We will provide this information to police, and other regulatory agencies whenever they require it.
How we use your information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our website and apps.
Improve, personalize, and expand our website and apps
Understand and analyze how you use our website and apps.
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Find and prevent fraud
Customer support team uses your information to answer your queries.
This information is safe and not shared with any third party.
Mojcabs follows a standard procedure of using log files. These files log visitors when they visit websites and app. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Mojcabs uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
For more general information on cookies, please read "What Are Cookies".
When you are online and waiting for trip we track your current location so that you receive trips near your location, when you’re offline we don’t track your location. When you are on trip your location is tracked and shown to customers in their app. additionally support staff may access your current location or last location, whenever required.